Terms of service
TERMS & CONDITIONS
PRODUCT IMAGES AND COLOURS
All product images depict our products accurately, however different monitors devices may cause some shades to look slightly different on-screen. We recommend contacting our team of professionals if you are unsure.
PRIVACY POLICY
Go Girl Hair Extensions recognise that the privacy of all our customers is important and we will endeavor to protect all information that our customers provide to us. Contact from us will be minimal, private, correct, safe and in control of the individual whose details were provided.
What do we do with your Information?
We are principally a wholesaler that supplies product to salons and retailers across Australia.
We receive information from many sources including; retail stores, salons, online retailers and from your direct contact with us. This direct contact can result in you providing us with information through order forms, signing up to our newsletter, giving us your details for a promotion or competition.
This helps us keep you up to date on our products and everything Go Girl. We will do this by using the information you provide to us to do mail-outs, send you offers, keep you up to date on any reward program we run and other similar contact. We may also send newsletters that may include upcoming promotional material, competitions, giveaways or information on new products.
We will never pass your information onto a third party without consent and understand the importance of your privacy. If you have received any material from us, in any form, and no longer wish to receive it, then please let us know we will take you off our distribution list straight away.
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The website is owned and operated by us. Unless otherwise specified, all materials appearing on this Website, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are our sole property.
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All software used on the site is our sole property or those supplying the software.
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You may use the content of the website only for the purpose of shopping on this website or placing an order on this site and for no other purpose.
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No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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The website may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of, or content located on or through, any such other site.
PRICE
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Prices are subject to change without notice.
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The price for the products is the price displayed on the website at the time you complete the purchasing process (providing there is stock of all products ordered at that time).
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You must pay for the products at the time of completing the purchase via the Website. You warrant that, concerning the payment method selected by you, you are the person whose account or card is nominated and that there are sufficient funds to pay for your purchases. If this is not the case, we are entitled not to fulfil your purchase request.
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At the time of completing your purchase on the website, it will indicate the additional cost (if any) of freight, which you also agree to pay.
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You must pay all tax arising from the supply of the products to you.
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You must pay us in the currency indicated on the Website.
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If your credit card is denominated in a different currency, then an overseas transaction fee may apply, and your financial institution will apply an exchange rate at the time your credit card is charged.
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All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is accepted, or the products dispatched. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order. Orders cancelled before shipment will still have this authorisation held.
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Some orders may be subject to small charge verification before they are approved for shipment. In these circumstances, a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorisation which will be released back to you.
SHIPPING TERMS
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We will arrange delivery of the products to you, at the address nominated by you when completing your purchase via the Website.
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Unless provided for otherwise in the order confirmation, products ordered by you will be delivered to the place nominated by you and acceptable to us from time to time.
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We make all statements or forecasts of delivery times in good faith, but these are estimates only. We aim to dispatch your order by the next business day after receiving your order.
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Certain factors such as order size, weight and shipping address may require us to ship via a method other than the method selected by you when you purchased the Products. We reserve the right to change your shipping method in these cases and will provide tracking details for the new carrier when this is available.
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You must notify us within 30 days after delivery of any quality issues with the Products delivered or missing products compared with the products ordered. We will investigate your claim within a reasonable time. If we are satisfied that there was a shortage or quality issue, then we will make it up (and this is the maximum extent of our potential liability).
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We are not liable to you for any loss or damage arising directly or indirectly from any delay in delivery of, or failure to deliver, the Products. If we are not able to deliver the products to you, then we will notify you.
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If the website includes a special instructions box on the delivery page of the checkout then this is used for any instructions to help the courier make delivery of your order (e.g., "Last house at end of driveway", "Office hours 9-5"). Drivers are unable to grant specific requests such as "Deliver between 3-4pm" or "Leave parcel under caravan in carport". We are not responsible if your instructions are not followed.
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We reserve the right to dispatch your order in one delivery or by instalments. If we fail to deliver any instalment this does not entitle you to cancel or repudiate any remaining instalments.
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The shipping address for your order is shown in the checkout and on your order confirmation. If an incorrect address was entered, address changes can only be made until the order commences being processed. We cannot accommodate all address change requests.
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We take no responsibility for orders shipped to an incorrect or invalid address and are not liable for any associated loss.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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AFTERPAY
Payment Fee's
Payable by the customer as follow.
*Subject to change at the discretion of Go Girl Hair Extensions/Artistry
• Tap & Go Payments: 0.86%
• Manually Entered Card Payments: 1.16%
• Online Payments: 2.2%